Merchant Help Centre Index

This page is the merchant directory and starting point. Choose a guide below to resolve the most common operational tasks. For account-specific assistance, contact [email protected].
Directory
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Merchants

Quick access

This page links to individual merchant guides. If you are unsure where to start, follow the sequence below.

If you are experiencing an active issue you cannot resolve using the guides, contact [email protected].

All merchant guides

Orders

Core workflow: accept, prep, Ready, and Completed.

Fulfillment

How pickup and delivery responsibilities are assigned.

Devices

Recommended device setup and operational readiness.

Printers

Receipt printing setup, reprints, and troubleshooting.

Need help now?

For account-specific support, order discrepancies, or operational issues you cannot resolve, contact [email protected].